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Posts by Reger Coaching And Consulting

Reality Check

Reality Check: Are the clients you are working with REALLY ‘A’ clients or do you just really need them to be? Determining this will only help you, not hurt you. There are ‘A’ clients in every market, you just might be spending all of your time with actual ‘Bs’ and ‘Cs’. Here are a few characteristics that can help identify an “A” client: Takes your advice: They are serious and motivated to transact. They are willing to step up (within their capabilities) to compete and win in multiple offers. As sellers, they listen to your pricing strategy and choose to follow your advice. Although they may not always…

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Share Your Wins

Sharing success stories as an agent is crucial for building credibility, trust, and differentiation, especially in a competitive market. These success stories provide tangible evidence of your competence, showcasing your expertise and ability to navigate challenges successfully. By connecting with clients on a personal level and offering social proof of positive outcomes, success stories inspire confidence in your services and facilitate the establishment of a positive client-agent relationship. Additionally, they serve as effective marketing tools, helping you stand out and attract new clients while contributing to your overall reputation. Ways to Share Success Stories: To maximize the impact of your success stories, consider various…

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2025 is Around the Corner!

2025 is just around the corner, with only 45 days remaining. Every action you take in the next 6 weeks will profoundly shape your business’s trajectory in the coming year. To set your business up for a successful 2025, consider these key strategies: Embrace Responsibility: Taking responsibility means acknowledging that you have control over your outcomes. If your business hasn’t met the targets you set for the year, don’t blame external factors or circumstances. Instead, empower yourself to make the necessary adjustments. Recognize that you are the captain of your ship, and by steering it in the right direction, you can change…

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Factors of Success

The same boiling water that will make an egg hard, will make a potato soft. This analogy of boiling water, eggs, and potatoes holds a powerful lesson for real estate agents. Market conditions may be the same for all, but success in the real estate industry depends on an agent’s adaptability, mindset, consistency, client focus, knowledge, diversification, and resilience. Agents who embody these qualities can achieve success regardless of the conditions they face in the ever-evolving real estate market. In other words, some agents let the market dictate their success and others are successful no matter the state of the market. Just as…

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Discipline Isn’t About Perfection

Discipline is often misunderstood as the pursuit of perfection, when in reality, it’s more about consistency and resilience. Real estate is a dynamic and unpredictable field, and success rarely comes from flawlessness in every transaction and interaction. As we approach a new year, consider these simple ways to build relentless discipline: Harness Your Why: Like Nietzsche said, “A man who has a ‘why’, can bear almost any ‘how’.” Set Clear Goals: Set a long-term vision, annual, monthly, weekly and daily goals. Have a look at your goals everyday to remind yourself, why you are doing this. Take note of what’s working well…

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The Backbone of Your Business

Let’s focus on a fundamental aspect of any thriving business: the implementation of bulletproof systems. From recieveing tour requests to selling a home, when was the last time you took a step back and analyzed the efficiency and clarity of your systems? Why Are Systems Crucial in Your Real Estate Business? Efficiency and Time Management: Systems automate routine tasks, freeing up your time to focus on client engagement and closing deals. From scheduling showings to processing paperwork, a streamlined approach saves precious hours every day. Consistency in Service: With systems, you can provide consistent, high-quality service. This consistency builds trust with…

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Nonverbal Communication

In the dynamic and fast-paced realm of real estate, agents often navigate a complex web of communication with clients. One critical aspect that can be overlooked is the wealth of nonverbal cues, especially in a landscape where initial interactions frequently occur over the phone before progressing to face-to-face meetings. Research indicating that 55-65% of communication is nonverbal underscores the importance of honing in on these cues for real estate agents. Being aware of this, not only gives you clarity on who you should spend your valuable time with, but can also help you uncover hidden concerns or preferences that may not be explicitly…

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Reviews are Crucial

According to realtor.com, 97% of people read reviews before deciding to work with an agent. Therefore, getting reviews from your clients is crucial to securing more business. Here are a few ways to get more reviews: Provide exceptional service: The obvious way to receive positive reviews is by providing excellent service to your clients. However, if you go above and beyond to meet their needs, be responsive, and deliver results, the client will correlate their ‘win’ to your services. In other words, if you provide exceptional service, your clients will attribute their success to you and be more inclined to write a positive review. Ideally, it’s best to…

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Changing Seasons

Just like the year has its four seasons, the real estate world has its own ups and downs. What works for you in one market season might not fly in another. Most real estate agents figure this out the hard way – thinking that the same tasks all year round will produce the same outcome. However, your business has different seasons, and that means you’ve got to change up how you do things day-to-day – your tasks, your systems, and what you prioritize. What season are you in right now? What habits does that season require? If you’re currently struggling…

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The Power of Our Thoughts

“The man who thinks he will win, and the man who thinks he will lose, are both right.” – Willem Meiners Similarly, the agent that thinks he/she will be successful and reach their goals, and the agent that has a pessimistic attitude and doesn’t think they will succeed, are both right….Our beliefs influence our behavior, which influences our results. When you believe in your ability to win or achieve a goal, you are more likely to work harder, persevere through challenges, and maintain an enthusiastic attitude. It underscores the following principles that are particularly relevant to agents like you: Self-Fulfilling Prophecy: The…

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Nonverbal Communication

In the dynamic and fast-paced realm of real estate, agents often navigate a complex web of communication with clients. One critical aspect that can be overlooked is the wealth of nonverbal cues, especially in a landscape where initial interactions frequently occur over the phone before progressing to face-to-face meetings. Research indicating that 55-65% of communication is nonverbal underscores the importance of honing in on these cues for real estate agents. Being aware of this, not only gives you clarity on who you should spend your valuable time with, but can also help you uncover hidden concerns or preferences that may not be explicitly…

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Empower Your Clients

It’s paramount to approach client interactions with a mindset centered on flexibility, empowerment, and collaboration. Rather than adopting a prescriptive stance, your aim is to serve as a knowledgeable and supportive guide, offering a diverse array of options complemented by expert insights and advice. Your role transcends mere transactional exchanges; it involves immersing yourself in the intricacies of your clients’ preferences, aspirations, and budgetary considerations. By presenting an array of choices and transparent information, you empower clients to navigate the decision-making process with confidence and clarity. They are driving the car, you are in the backseat offering directions. Flexibility remains a…

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How to Avoid Burnout

Avoiding burnout, especially in a demanding field like real estate, requires a combination of self-care, time management, and setting healthy boundaries. Here are some key strategies:   Prioritize Self-Care: Regularly engage in activities that recharge you, such as exercise, hobbies, or spending time with loved ones. Adequate sleep, a balanced diet, and mindfulness practices like meditation can also help manage stress. Set Boundaries: Establish clear work-life boundaries. This might mean setting specific hours for work and sticking to them, turning off work-related notifications after hours, or learning to say “no” when you’re overextended. Delegate and Outsource: If possible, delegate tasks…

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Consistency Beats Skill

Having talent or expertise is undoubtedly important, but it’s not enough on its own. Success comes from consistent, daily actions that build relationships and trust. For example, you might be a great negotiator or have deep market knowledge, but if you’re not consistently following up with clients, sending updates, and showing up for your prospects, your skill goes unnoticed. In an industry where markets can shift and client needs evolve quickly, the agents who consistently put in the work—like staying current on trends, adapting to changes, and always delivering excellent service—create a reputation of reliability. They build momentum over time…

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Be the Easy Button

In today’s digital age, the emphasis on convenience and speed across various service sectors is a reflection of changing consumer expectations. Services like Uber and Amazon have set a high benchmark by delivering instant gratification and quick services, which now shapes how consumers judge all service interactions. Real estate is no exception. Buyers and sellers are increasingly looking for agents who can offer a seamless, efficient service—essentially, the “easy button” for navigating the complexities of real estate both prior to and during transactions. This desire for an effortless experience is why making a personal connection has become even more crucial. Statistics show that people are 300%…

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Avoid Sales Friction

Sales friction refers to the obstacles or challenges that we, as agents, may inadvertently create, which can hinder progress with our clients. These self-inflicted hurdles can make the buying or selling process more difficult, slow down transactions, and potentially reduce overall client satisfaction. We’ve all seen it happen, and it’s something we must actively work to eliminate. Here are some common examples of sales friction: Not Asking the Right Questions Upfront: Understanding our clients’ needs, expectations, and concerns from the very beginning is crucial. By asking the right questions, we can tailor our approach and provide a more personalized experience.…

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Power of Leverage

The real estate industry is time consuming, and those who understand the power of leverage are the ones who rise to the top. By focusing on what you do best and leveraging resources for everything else, you position yourself for long-term success and a thriving business. Don’t let the fear of giving up control hold you back. Embrace leverage, and you’ll find more time for strategic planning, client engagement, and personal development. Ultimately, leveraging your resources means more freedom and more success. It’s about working smarter, not harder, to achieve your goals and create the business and lifestyle you’ve always…

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Remember why you do it

Being a real estate agent is more than a job—it’s a calling. It’s about putting your heart into helping people take on the next chapter of their life. “The things you care about will make you vulnerable. The things you care about will break your heart. It’s the price of having skin in the game. It’s worth it.” Embrace Vulnerability: When you genuinely care about your clients, you open yourself up to vulnerability. You invest your time and energy into finding the perfect home, ensuring smooth transactions, and getting sellers the best value. This vulnerability is what shows clients that…

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Don’t give up!

The number one question we get asked: When and how often should I follow up with a lead? If only there were a simple answer… but there isn’t. Follow up timing is based on MANY things. Real estate IQ. This is simply using your best judgement, experience and real estate common sense to come up with what to do. For instance, if they are looking to buy/sell in the next month or two – follow up daily to get that appointment and cement that relationship. If they are looking to buy/sell next year – monthly would be best until you either approach the…

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Message & Method

Starting your week with a well-thought-out communication plan is crucial. By defining the key messages you wish to convey and the best methods to deliver them, you set yourself up for success. Whether you’re sharing listings, discussing market opportunities, or celebrating client successes, clarity in your message is paramount. Here are some key steps to consider as you strategize your communication approach: Define Your Key Message: Take the time to pinpoint the core message you want to convey. Whether it’s highlighting new listings, discussing market trends, or showcasing client successes, clarity is key. Choose the Right Audience: Determine who your target audience…

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Harnessing the Power of Time

Imagine two agents starting at the same point. One dedicates time to consistent lead generation, follows up diligently, and invests in continuous learning. The other procrastinates, skips follow-ups, and neglects opportunities for growth. Over time, the gap between their success levels widens significantly. The diligent agent thrives, while the other struggles to keep up. Make Time Your Ally with Good Habits Good habits are the key to making time your ally. Here are a few practices to consider: Daily Prospecting: Set aside time each day to reach out to potential clients. Consistent prospecting builds a robust pipeline of leads, which will…

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Slow Down to Go Fast!

It can be tempting to rush through processes to get quick results. However, this approach often leads to mistakes and missed opportunities. By slowing down and being deliberate in our actions, we can ensure more thorough planning and execution, ultimately speeding up our path to success. Here’s how: Detailed Initial Consultations One practical example of this concept is during initial client consultations. Instead of rushing through these meetings, take the extra time to ask comprehensive questions about your clients’ preferences, needs, and constraints. Understand their motivations, concerns, and long-term goals. This deeper understanding can help you provide more tailored and…

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Leverage your Value

Effectively leverage your unique strengths as a real estate professional in order to elevate your business by attracting more clients, and ultimately achieve greater success. Distinguishing yourself from the competition, being confident in yourself and your abilities, and articulating this effectively, is paramount to your success. Ask yourself these questions:  What distinguishes me as a real estate agent? Reflect on the specific skills, experiences, and qualities that differentiate you from other agents in the field. Consider your expertise in certain property types or neighborhoods, your track record of successful transactions, your personalized approach to client service, or any unique strategies you employ in your practice.…

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Bounce Back

In this industry, progress isn’t always about getting better; sometimes, it’s about bouncing back. As agents, we know that success is not only the peaks we reach—it’s the valleys we conquer. Every experience of enduring adversity and overcoming obstacles is a meaningful accomplishment. Whether it’s a deal that fell through at the last minute, a challenging client negotiation, or a slow market, each setback is an opportunity to grow stronger and more resilient. Consider the times you’ve had to adjust your strategy because a property didn’t sell as quickly as expected. Or the moments when you’ve had to rebuild your client…

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It’s your job to provide options!

When working with your clients, it is highly advantageous to provide them with a range of options accompanied by your expert advice, rather than dictating a course of action. Your role is to present OPTIONS, not prescribe specific decisions to your clients. Even if it seems apparent to you what the optimal choice might be, the ultimate decision rests with them. Your job is to equip them with various choices and guide them through the decision-making process. Adopting a client-centric approach is paramount for cultivating trust and positive relationships. As a real estate agent, your role transcends mere transactional interactions; it involves being…

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‘A’ Level Service

In an industry where client relationships are at the heart of our business, it’s crucial to make strategic decisions about where we invest our time and resources. One such decision revolves around how we allocate our top-tier services among our clients. Do not give A service to B and C clients! Here is a refresher on what A,B,C clients are. A: Takes your advice and have expressed a strong interest in a property or have a pressing need to buy or sell. B: “If it’s meant to be”, may need more nurturing before they are ready to commit. C: Not motivated but may still have potential value in the future.…

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Optimize your Environment

Enhancing productivity and maximizing your success starts with optimizing your environment. James Clear, a renowned blogger, productivity guru, and author of the best-selling book Atomic Habits, emphasizes the importance of location. According to Clear, changing your environment can be a game-changer for your productivity. He explains that where you do your work significantly impacts how much you get done. Your Environment Matters In real estate, your environment extends beyond your office. To be truly productive and successful, it’s crucial to surround yourself with people who are eager, driven, and productive—sometimes even more so than you. The right environment can inspire and push you to achieve more than…

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The Backbone of Your Business

Let’s focus on a fundamental aspect of any thriving business: the implementation of bulletproof systems. From recieveing tour requests to selling a home, when was the last time you took a step back and analyzed the efficiency and clarity of your systems? Why Are Systems Crucial in Your Real Estate Business? Efficiency and Time Management: Systems automate routine tasks, freeing up your time to focus on client engagement and closing deals. From scheduling showings to processing paperwork, a streamlined approach saves precious hours every day. Consistency in Service: With systems, you can provide consistent, high-quality service. This consistency builds trust with…

Read More

Be the Easy Button

In today’s digital age, the emphasis on convenience and speed across various service sectors is a reflection of changing consumer expectations. Services like Uber and Amazon have set a high benchmark by delivering instant gratification and quick services, which now shapes how consumers judge all service interactions. Real estate is no exception. Buyers and sellers are increasingly looking for agents who can offer a seamless, efficient service—essentially, the “easy button” for navigating the complexities of real estate both prior to and during transactions. This desire for an effortless experience is why making a personal connection has become even more crucial. Statistics show that people are 300%…

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Lessons from Michael Jordan

As we navigate the ups and downs of the real estate market, it’s crucial to remember the timeless wisdom shared by one of the greatest athletes of all time, Michael Jordan. He once said, “I’ve missed more than 9000 shots in my career. I’ve lost almost 300 games. 26 times, I’ve been trusted to take the game-winning shot and missed. I’ve failed over and over and over again in my life. And that is why I succeed.” These words resonate deeply in our industry, where we encounter challenges, setbacks, and disappointments on our journey to success. Whether it’s losing in a…

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